Terms & Conditions

OVERVIEW

This website is operated by JUSASK. (UEN: 53503568C). Throughout the site, the terms “we”, “us” and “our” refer to JUSASK.. JUSASK. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, customers, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any Services.

We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


1. Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction, or you have given consent for any of your minor dependents to use this site.

You must not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction. Any breach of the Terms will result in immediate termination of Services.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, including our designs and images, without express written permission.


3. Accuracy, Completeness, and Timeliness of Information

We make every effort to ensure the information provided on our site is accurate and up to date. However, we are not responsible if information is incomplete, outdated, or inaccurate.


4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.


5. Products and Services

  • All products sold on JUSASK. are 3D-printed items, ranging from home décor to functional custom-made products, keychains, and gifts.

  • Certain products may be available exclusively online. These may have limited quantities and are subject to return or exchange only in cases of defects.

  • We have made every effort to display product images and colours accurately, but we cannot guarantee that your device’s display will reflect them perfectly.

  • Custom requests are accepted, but once production has begun, no further changes can be made.


6. Orders and Payments

  • We accept payment via Stripe, GrabPay, WeChat Pay, credit/debit card, and PayNow (upon request only).

  • We accept payments in all currencies, with conversions processed by your payment provider.

  • Orders may be cancelled within 1 hour of purchase. Beyond this timeframe, cancellations cannot be accepted.


7. Shipping and Delivery

  • We deliver worldwide.

  • Delivery is via third-party couriers, which may vary by location. Self-collection can be arranged upon request.

  • Standard items are shipped within 1–3 working days. Customised orders may take longer. Rush orders can be arranged with an additional surcharge.

  • Once orders are handed over to the courier, JUSASK. is not responsible for delays, losses, or damages during transit.


8. Returns, Refunds, and Cancellations

  • We do not accept returns except for items that are defective or faulty.

  • Refunds will only be issued for defective or faulty items, at our sole discretion.

  • We are not responsible for items lost during the shipping process.


9. Intellectual Property and Prohibited Uses

  • All product designs, images, and content on this site are the intellectual property of JUSASK..

  • You are prohibited from copying, reselling, or distributing our designs, images, or products without written permission.


10. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.


11. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, and availability. We reserve the right to correct such errors without prior notice.


12. Disclaimer of Warranties; Limitation of Liability

Our products and services are provided “as is” and “as available” without warranties of any kind.
JUSASK. shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our products or services.


13. Indemnification

You agree to indemnify and hold harmless JUSASK., its employees, and affiliates, from any claim or demand arising from your breach of these Terms or violation of any law or rights of a third party.


14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore.


15. Contact Information

Questions about the Terms & Conditions should be sent to us at jusaskco@gmail.com

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